Privacy Policy

Transparency in how we handle your information—just like our reviews.

Last updated: December 2024

Our Commitment to Your Privacy

At HellolleH, we believe in balanced perspectives—and that includes being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding your data when you visit our website or interact with our services.

Just as we strive for honesty in our reviews, we're committed to honest communication about your privacy rights and our data practices.

Information We Collect

Information You Provide

  • •Contact Information: When you reach out via our contact form, we collect your name, email address, and message content.
  • •Communication Records: We keep records of your communications with us to provide better support and improve our services.

Information We Collect Automatically

  • •Usage Analytics: We use privacy-focused analytics to understand how visitors interact with our website.
  • •Technical Information: Including your IP address, browser type, device information, and pages visited.
  • •Cookies: We use essential cookies for website functionality and anonymous analytics cookies (see our Cookie section below).

How We Use Your Information

Communication

To respond to your inquiries, provide customer support, and keep you informed about updates relevant to your interests.

Website Improvement

To analyze website usage patterns and improve our content, user experience, and review quality.

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

Security

To protect our website, users, and services from fraud, abuse, and security threats.

Information Sharing and Disclosure

Our Promise:

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.

We may share information only in these limited circumstances:

  • •Service Providers: With trusted third-party services that help us operate our website (analytics, hosting, email services) under strict confidentiality agreements.
  • •Legal Requirements: When required by law, court order, or government request.
  • •Protection of Rights: To protect our legal rights, property, or safety, or that of our users or others.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

Essential Cookies

Required for basic website functionality, such as remembering your theme preference.

Analytics Cookies

Help us understand website usage through privacy-focused analytics (no personal identification).

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have certain rights regarding your personal information:

  • •Access: Request information about what personal data we hold about you.
  • •Correction: Request correction of inaccurate or incomplete personal information.
  • •Deletion: Request deletion of your personal information, subject to legal requirements.
  • •Opt-out: Unsubscribe from marketing communications (though we rarely send them).

To exercise these rights, please contact us at privacy@hellolleh.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

We're here to help you understand how we protect your data. Just like our reviews, we believe in clear, honest communication.

Email us at: privacy@hellolleh.com

Or use our contact form